Privacy Policy

Last updated: October 4, 2025

This Privacy Policy describes how Outfit Flow (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from outfitflow.shop (the “Site”), or otherwise communicate with us regarding the Site (collectively, the “Services”).

For purposes of this Privacy Policy, “you” and “your” mean you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected.

Please read this Privacy Policy carefully.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, operational needs, legal requirements, or regulatory obligations. Any updates will be posted on this page with a revised “Last updated” date.

How We Collect and Use Your Personal Information

We collect personal information from a variety of sources depending on how you interact with our Site and Services. We use this information to:

• Provide, operate, and improve our Services

• Process orders and payments

• Communicate with you

• Comply with legal obligations

• Prevent fraud and secure our Site

• Enforce our terms and protect our rights

What Personal Information We Collect

Information You Provide Directly

You may provide personal information to us when you:

• Place an order

• Create an account

• Contact customer support

• Subscribe to emails

This may include:

• Contact details: name, email address, phone number, shipping and billing address

• Order details: products purchased, payment confirmation, delivery information

• Account details: username, password, and security-related information

• Customer support information: messages or inquiries you send us

You may choose not to provide certain information, but this may limit your ability to use some features of the Services.

Information Collected Automatically

When you visit or interact with our Site, we may automatically collect certain information (“Usage Data”) using cookies and similar technologies. This may include:

• IP address

• Browser type and device information

• Pages viewed and actions taken

• Referring URLs

• Date and time of visits

Information from Third Parties

We may receive information from third-party service providers, such as:

• Payment processors (to process transactions)

• Shipping and fulfillment partners

• Analytics and advertising providers

• IT and hosting providers

Any information obtained from third parties is handled in accordance with this Privacy Policy.

How We Use Your Personal Information

Providing Products and Services

To process payments, fulfill orders, manage accounts, arrange shipping, handle returns or exchanges, and provide customer support.

Marketing and Advertising

To send promotional communications and show relevant advertisements, where permitted by law. You may opt out of marketing emails at any time.

Security and Fraud Prevention

To detect, prevent, and investigate fraud, unauthorized access, or illegal activity.

Service Improvement and Communication

To respond to inquiries, improve our Site and Services, and maintain our relationship with you.

Cookies

We use cookies and similar technologies to:

• Ensure proper Site functionality

• Remember your preferences

• Analyze Site usage

• Improve performance and user experience

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect Site functionality.

We recognize the Global Privacy Control (GPC) signal where required by applicable law.

How We Disclose Personal Information

We may share your personal information with:

• Service providers who help operate our business (payment processors, hosting providers, shipping partners, analytics services)

• Marketing and advertising partners (where permitted by law)

• Legal authorities when required by law or to protect our rights

• Affiliates or successors in the event of a business transaction

We do not sell sensitive personal information.

Third-Party Websites and Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any information.

Children’s Privacy

Our Services are not intended for children, and we do not knowingly collect personal information from children under 16 years of age. If you believe a child has provided us with personal information, please contact us to request deletion.

Data Security and Retention

We take reasonable measures to protect your personal information. However, no system is completely secure.

We retain personal information only as long as necessary to:

• Provide our Services

• Comply with legal obligations

• Resolve disputes

• Enforce agreements

Your Privacy Rights

Depending on your location, you may have the right to:

• Access your personal information

• Request correction or deletion

• Object to or restrict processing

• Opt out of targeted advertising or data sharing

• Withdraw consent where applicable

You may exercise your rights by contacting us using the details below. We may verify your identity before fulfilling your request.

Complaints

If you have concerns about how we handle your personal information, please contact us. If you are not satisfied with our response, you may have the right to lodge a complaint with your local data protection authority.

International Users

Your personal information may be transferred, stored, and processed outside your country of residence. Where required, we use appropriate safeguards such as Standard Contractual Clauses to protect your data.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, or wish to exercise your rights, please contact us:

For the purposes of applicable data protection laws, Outfit Flow is the data controller of your personal information.